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Frequently Asked Questions

  • Orders ship within 3-5 business days. Delivery time is additional and depends on the shipping carrier.

  • YES! Contact info@medgirlmedguy.com within 14 days of delivery to request a return or exchange. Gear must be unworn and unwashed. customers are responsible for return shipping costs

  • Customers are responsible for return shipping costs for returns and exchanges

  • Email us at info@medgirlmedguy.com or use the contact form on this page. We’re happy to help with questions about your order, returns, or exchanges.

  • Hand wash your scrub hat in cold water with like colors, Remove it from the wash promptly and hang it to dry in the shade. Do not bleach, iron, wring, twist, or dry clean.